Sandos Playacar Hotel ★★★★★

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Sandos Playacar All Inclusive | Playa del Carmen | Mexico

Paseo Xaman-Ha Manzana 1 Lote 1, MX 77710 Playa del Carmen, Mexico

➤ Sandos Playacar All Inclusive | Quintana Roo

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Experience world-class service at Sandos Playacar All Inclusive
Situated on an 800-meter stretch of private beach, this all-inclusive resort boasts 4 pools, a kids and teen club and a 9-hole mini golf. This Playa del Carmen hotel is near Xcaret WaterPark.

Each spacious room at Sandos Playacar Beach Resort is decorated in tropical colors and features a plasma TV, well-stocked minibar and a private balcony. It also offers a work desk and a safe in every room.

Sandos Playacar Beach Resort offers 2 lighted tennis courts, a fully equipped gym and free bike rentals with organized tours. Water activities include snorkeling and water basketball.

Guests can enjoy both casual and fine dining at Sandos Playacar Beach Resort. An Italian buffet, gourmet steak house and Mexican specialties are just a few of the various options. The resort features an ocean front family pool with water slides and swim up bar.

The archaeological sites of Tulúm and Cobá are within an hours’ drive of this Sandos Playacar Beach Resort.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

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Room choices in Sandos Playacar Hotel

Sandos Playacar Hotel Services

Internet WiFi is available in public areas and is free of charge.
Outdoors Outdoor furniture, Beachfront, Private beach area, Terrace, Garden
Activities Archery, Live sport events (broadcast), Live music/performance, Themed dinner nights, Beach, Water park, Evening entertainment, Kids' club, Water sport facilities on site Additional charge, Entertainment staff, Mini golf, Snorkelling, Diving Additional charge, Canoeing, Darts, Windsurfing Additional charge, Table tennis, Billiards, Children's playground, Games room, Golf course (within 3 km) Additional charge
Food & Drink Coffee house on site, Fruits, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Street parking, Accessible parking
Reception services Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Strollers, Kids' outdoor play equipment, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Minimarket on site, Designated smoking area, Air conditioning, Car hire, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
2 swimming pools Opening times, Open all year, All ages welcome, Pool with view, Shallow end, Water slide, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Opening times, Open all year, All ages welcome, Shallow end, Pool/beach towels, Pool bar, Sun loungers or beach chairs
Wellness Kids' pool, Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hammam Additional charge, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Solarium, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish, Portuguese

Sandos Playacar Hotel Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Sandos Playacar All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note that for reservations done for more than 4 rooms, different policies apply, and the payment of the full reservation must be made after reservation. An environment fee of MXN 31.12 per night is not included and must be paid at check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sandos Playacar All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

Sandos Playacar

Sandos Playacar All Inclusive

Sandos Playacar Beach Resort

Sandos Playacar Beach

Hotel Sandos Playacar Beach Resort

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Best price guarantee on our site. Book here and avoid any surprises at your arrival to Sandos Playacar Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Sandos Playacar Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Sandos Playacar Hotel?

Free private parking is possible on site (reservation is not needed)., Street parking, Accessible parking

What are the outdoor activities at Sandos Playacar Hotel

Outdoor furniture, Beachfront, Private beach area, Terrace, Garden

What languages are spoken at Sandos Playacar Hotel?

English, Spanish, Portuguese

What are the general services offered at Sandos Playacar Hotel?

Shuttle service Additional charge, Minimarket on site, Designated smoking area, Air conditioning, Car hire, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Sandos Playacar Hotel?

Pets are not allowed.

What is the check-in time at Sandos Playacar Hotel?

From 15:00

What is the check-out time at Sandos Playacar Hotel?

Until 12:00

100% real reviews of Sandos Playacar Hotel

If you have any questions regarding the facilities or services provided at Sandos Playacar Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Sandos Playacar Hotel
Family holiday - would return!
Overall the resort is very beautiful. Rooms are clean and tidy and very spacious. Shuttles run every 15 mins and there is also a walking route to the beach. The restaurants are very beautiful and all gardens are all well maintained. The buffet options are incredible. Beautiful fresh foods with a very wide selection for breakfast lunch and dinner. The price of the hotel overall was great for what you get plus being all inclusive. The beach is stunning, plenty of chairs by the beach and pool areas. The amount of pools to swim in is great! The hospitality desk for tours and transfers is very helpful! We did 2 tours from here and they were both wonderful. (Tulum tour and chichen itza deluxe)
Whilst the size of the resort is something to be admired to a degree, being so big, there's no "easy" way to get around. The shuttle buses are 15 mins apart (no issues there), however, given the large amount of guests you can quite often not get on and you have to wait for another. Walking the long distance down to the aqua park or beach can be tricky with young children being so hot (depending on where your room is) The restaurants are lovely, however, we were unable to get a booking for some of them even though we tried to organise it the day we checked in. Without a booking you can't go to some restaurants which leaves the buffet, however, on a big trip, buffets become a bit repetitive after a while. Swim up bars/ bars at pools - there were never enough staff at any point in our day. We would wait 15 mins or more everytime for a drink, which for an all inclusive is frustrating. (Comparing to the resort we were at before sandos- also a huge resort and we would be served nearly instantly at any bar) The doors on the rooms didn't keep out any noise unfortunately. Our room was on a walk way and we heard every person very loudly walking past at all hours (morning or night) whilst that's not the hotels fault, it's something to consider as we had a young baby that was woken a few times by loud people on the way to their rooms from the bar. Children - you are required to pay for children from 2 years old at approx 90USD per day, however, they can't do anything. They are unable to use the kids club for any activities being that they are under 4yo. I asked upon check in if my husband or I could use the slides with our 2yo and was told "of course" but when I attempted to, the lifeguard gave a strict no which was disappointing because our baby was too small to go down herself. Felt a bit much to be charged such a high rate for food only when they can't use other equipment as such.
9,0
Purpose of trip: Leisure trip
What was the highlight of Sandos Playacar Hotel
One of the best family holidays ever!
All of it was brilliant. We especially loved the beach area and the kids really enjoyed the slides in the family area too. The breakfast buffet was great with lots of choice and space for our big family. I was also super impressed with the quality of spa treatments, hair and makeup (for a wedding). The staff were superb, very friendly and helpful.
As we were not able to get ‘Gold bands’ (because we stayed in the family area) this meant that getting food in the day needed to be timed well so we didn’t miss the snack bar at the beach.
7,0
Purpose of trip: Leisure trip
What was the highlight of Sandos Playacar Hotel
I enjoyed the warmth of the staff and felt very safe, despite the news about gangs and cartels.
Staff were very courteous and helpful. Even if they did not speak English they tried hard to communicate. There was hardly any line-up to get meals. The resort was also very accommodating such as changing times to travel to the airport.
Waiting for the shuttle especially when there were many tourists trying to get on. It seemed like there were too many features that were not accessible, such as private stores, private pools and private clubs.
9,0
Purpose of trip: Leisure trip
What was the highlight of Sandos Playacar Hotel
Wonderful
The Resort is located on the best beach I have seen in Mexico. Plenty of chairs located in a palm tree grove. Food and pools well done with nightly shows.
Little to dislike. Impressed with the Sandos Playacar.

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